Order processing
Standard processing takes 1–3 business days. During peak periods, preparation may require additional time.
Shipping Policy
Secure international shipping with clear expectations.
We ship worldwide with transparent timelines, global tracking for every order, and proactive communication at each stage of delivery.
Processing and delivery timeline
Orders are prepared with care before dispatch. Estimated delivery is calculated after shipment confirmation.
Delivery estimate
International delivery generally arrives within 7–15 business days depending on destination and customs processing.
International coverage
HORIZONE-COMMERCE CO serves customers across major global regions through vetted logistics partners and insured transit channels.
Global destinations
Shipping is available to most countries. Destination availability is confirmed at checkout.
Secure handling
All shipments are packed to luxury retail standards for transit protection and presentation quality.
Remote region notice
Certain remote locations may require extended transit times. Any known constraints are communicated before dispatch whenever possible.
Global tracking included
Every order receives a tracking number once shipped.
Status notifications
Updates are shared at shipment, transit milestones, and final delivery.
Delay communication
If delays occur, we provide prompt notices and revised delivery expectations.
Shipping fees and customer responsibilities
We prioritize clarity at checkout. Final shipping costs and obligations are displayed before payment confirmation.
Shipping fees
Shipping charges are calculated by destination, package value, and service route. Promotional free shipping, when available, is shown during checkout.
Customs, duties, and taxes
Import duties, local taxes, and customs handling fees are the responsibility of the recipient unless explicitly stated otherwise at checkout.
Policy summary
- • Processing time: typically 1–3 business days.
- • Delivery timeframe: 7–15 business days after dispatch.
- • International shipping: available to most global destinations.
- • Tracking: provided for every shipment.
- • Delays: communicated promptly with revised estimates.
- • Customs and duties: paid by recipient unless noted otherwise.