Identity & Contact Data
Name, email address, phone number, shipping and billing addresses, and account credentials.
Policy Center
Privacy Policy
Effective date: January 1, 2026. This policy explains how HORIZONE-COMMERCE CO collects, uses, stores, and protects personal data when you browse, purchase, or contact us through our global e-commerce services.
1) Information We Collect
We only collect information needed to process orders, improve service quality, and meet legal obligations.
Transaction Data
Order history, payment status, currency, tax information, returns, refunds, and shipping records.
Technical & Security Data
IP address, device type, browser details, session logs, and security events to prevent fraud.
Support Communications
Messages, inquiries, and service interactions when you contact our customer support team.
2) How We Use Your Data
Data is processed lawfully and only for defined business purposes linked to your shopping experience.
To process payments, fulfill orders, and manage international shipping.
To communicate order updates, policy notices, and customer support responses.
To prevent fraud, secure transactions, and maintain platform integrity.
To comply with legal, accounting, and regulatory obligations in relevant jurisdictions.
4) Data Retention
We retain personal data only as long as necessary for order completion, legal compliance, dispute resolution, and legitimate business records. Data that is no longer required is deleted or anonymized securely.
5) Your Privacy Rights
- • Request access to your personal data.
- • Request correction of inaccurate information.
- • Request deletion where legally permitted.
- • Object to or restrict specific processing activities.
6) Contact for Privacy Requests
If you have questions about this policy or want to exercise your rights, please contact our privacy support team. We review each request carefully and respond within applicable legal timelines.